A true family business, Hailun has built a reputation for precision and reliability among their customers. Combining their expertise with that of Mr Veletzky, a piano builder from Vienna, the business has grown to be one of the giants of Eastern piano production. During this time, Hailun has teamed up with piano designers from around the world, including: George Emerson, Zlatkovic Sibin and Ema Shigeru. Hailun emphasizes quality in their pianos over all else, including price. And also, Hailun provides the longest warranty in the United States. Knowing their pianos are of exceptional quality, Hailun offers a lifetime warranty to the original purchaser, and a 15-year transferable warranty if the piano is sold to a future owner. This length of warranty, with transferability, is an indication of the quality of the piano.